| At Best Boat Parts.com. we are committed to providing a wide-ranging selection of parts for the marine industry. Our prices are competitive and our outstanding customer and technical support staff is available 9.00 am to 5.00 pm, Monday through Friday (EST) to assist you. |
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Payment |
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All payments to Best Boat Parts.com accepts MasterCard, Visa, Discover Card credit cards. All payment information must be accurately provided. We require Card Holder Name, Credit Card Number, Expiration Date and Validation Code. The 'Billing Address' indicated on the order must match the address recorded by the corresponding financial institution. |
| 2. |
Pricing |
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Prices at Best Boat Parts.com are in US dollars. Listed prices and quotations are based on current supplier price lists and are subject to change without notice. Price quotations are valid for 30 days from receipt unless otherwise specified.
All prices indicated at Best Boat Parts.com are 'Unit' prices only, “Quantity” pricing does not apply. |
| 3. |
Product Information |
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Information displayed at Best Boat Parts.com has been checked carefully for accuracy. However, due to continuing updates, improvements and changes in product lines, errors in photography, text, or pricing may occasionally occur and are subject to correction. |
| 4. |
Delivery Service |
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Best Boat Parts.com usually provides ‘Same Day Shipping’ for in-stock items ordered before 1:00 p.m. EST. This however is NOT guaranteed. Customers can request 'Same-Day-Shipping' by calling 800-531-2173. A special handling charge will apply.
Our customer service department can expedite orders on request. Shipments are made by FedEx, US Postal Service, or UPS.
While we apply our best efforts in determining shipping and handling costs, occasionally the nature of the item requested or the availability of the part may render the estimate incorrect. While every effort is made to provide accurate estimates of shipping charges at the time an order is placed, Best Boat Parts.com reserves the right to bill all shipping charges to the customer as actually incurred plus a nominal handling charge.
Best Boat Parts.com is NOT responsible for shipping or delivery delays caused by factors beyond its control such as carrier errors and/or delays, computer interruptions, terrorism or acts of nature.
Some items sold by Best Boat Parts.com are restricted to 'Ground' delivery service. These items includes aerosols, lubricants and oil based products among others. Restricted products considered hazardous for shipping may require special packaging, handling, and therefore may ship ONLY to customers in the continental United States.
Delivery service from Best Boat Parts.com requires a customer signature as 'proof of delivery'. Customers who desire that packages from Best Boat Parts.com be delivered without the signature requirement will need to request an exemption in an email or written communication for release of your order. |
| 5. |
Substitutions |
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Best Boat Parts.com often provides customers with a choice of items for a specific product purpose. These options usually are represented for a particular application by different suppliers or manufacturers. In the event that a customer selects an item that is temporarily out-of-stock or otherwise unavailable, Best Boat Parts.com reserves the right to facilitate the processing of customer’s order by furnishing the customer with an alternative item of similar value but not exceeding more than 15% difference for the same product application. A customer service representative will contact you directly if the cost disparity exceeds 15% and discuss your options. |
| 6. |
Returns Policy |
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Please review our comprehensive 'Returns Policy' located prominently on the Web site.
The 'Returns Policy' is an integral part of these 'Terms and Conditions'. Accepting these 'Terms and Conditions' implies that the customer has reviewed and accepts the specified terms of the 'Returns Policy'. |
| 7-1 |
Cancellations |
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Orders for items typically stocked by Best Boat Parts.com may be canceled prior to the day of shipment without incurring re-stocking or handling charges.
Orders requesting items only available to Best Boat Parts.com by 'special order' processing may be canceled by the customer within 24 hours of the time and date of submission. Special order, non-returnable, or obsolete parts may NOT be cancelled after 24 hours of receipt of the order.
If you have questions concerning this portion of the cancellation policy, please contact our customer service department at 800-531-2173. |
| 7-2 |
Delivery Service Refusal |
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Customer's refusal of delivery for a properly processed order from Best Boat Parts.com is processed at the discretion of Best Boat Parts.com. Best Boat Parts.com may at it's discretion process the refused order according to the specified terms of it's published 'Returns Policy' or hold the order upon return receipt pending a resolution of the dispute of charges with the relevant financial institution in accordance with these 'Terms and Conditions'. |
| 8 |
Claims for Damages and/or Shortages |
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Best Boat Parts.com takes great care in packing your order and makes every effort to ensure your full satisfaction. Please check all merchandise carefully upon arrival. If there are any damages or shortages please call our customer service department. All claims must be recorded within five (5) days of receipt. Please refer to the 'Returns Policy' page for how to return merchandise. |
| 9. |
OSHA Hazardous Substance Product Information |
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Materials Safety Data Sheets (MSDS) are available on-line at Best Boat Parts.com for represented products that require an MSDS sheet. Best Boat Parts.com cannot ship any hazardous goods to Alaska, Hawaii, Puerto Rico, or any over-seas customers. |
| 10. |
Local Safety Standards and Regulations |
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Customer assumes full responsibility for compliance with safety standards and regulations in the localities where the product will be shipped, sold and used.
Best Boat Parts.com is not responsible for how products are installed or used. |
| 11. |
Limited Warranty |
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Best Boat Parts.com warranties as per manufactures’ warranty only. Please see the Returns section of our web site for additional information. |
| 12. |
Changes in Terms and Conditions |
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The 'Terms and Conditions' of record on the date and time an order is approved will apply. Best Boat Parts.com reserves the right to make changes in these terms and conditions from time to time without notification. Should a change in policy occur, Best Boat Parts.com will honor the policy that was in effect at the time of the original transaction. |
| 13. |
Statement of Venue |
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Any disputes arising between Best Boat Parts.com and the customer shall be governed by the laws of Nassau County in the State of New York, USA. The State of New York, County of Nassau shall be the exclusive venue for the resolution of any such disputes. |
| 14. |
Additional Site Policies |
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Please review all of our Best Boat Parts.com policies, such as our Privacy Policy, Security Policy, and Returns Policy that are conveniently posted so that we may provide you with the best possible service. |
| 15. |
Agreement |
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These 'Terms and Conditions' shall constitute the entire agreement between Best Boat Parts.com, and the customer. |
| 16. |
Date of Record |
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These 'Terms and Conditions' are effective as of April 1, 2007 and replace all previous versions of Best Boat Parts.com's 'Terms and Conditions'. |
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